ServSafe Manager guideServSafe Manager in 2027

Written Employee Illness Policy in 2027: What the 2026 Food Code Requires

The 2026 FDA Food Code adds a written employee illness policy. See exactly what section 2-501.11 requires, the six parts FDA recommends a complete policy include, when the rule reaches your kitchen in 2027, and how employee-illness questions work on the ServSafe Manager exam.

Short answer

Section 2-501.11 of the 2026 FDA Food Code requires the permit holder to provide a written employee illness policy, available on request. It must cover reporting and compliance for food employees, conditional employees, and the person in charge, including reporting to the regulatory authority: the symptoms of diarrhea, vomiting, sore throat with fever, jaundice, and infected wounds or cuts; the six diagnoses (norovirus, hepatitis A, Shigella, typhoid fever, nontyphoidal Salmonella, and Shiga toxin-producing E. coli); and exclusion, restriction, and reinstatement. It applies once your state or local agency adopts the 2026 code. The ServSafe exam still follows the 2022 code.

What section 2-501.11 requires

FDA's 2026 Food Code, released September 17, 2026, adds a written policy requirement in section 2-501.11, "Employee Illness Policy Documentation." In plain terms, the permit holder must:

  1. Have a written employee illness policy and provide it on request.
  2. Include procedures for food employees, conditional employees, and the person in charge on reporting and compliance, including the reports the person in charge must make to the regulatory authority, covering:
The policy must addressWhat that includes
Illness symptomsDiarrhea, vomiting, sore throat with fever, jaundice, infected wounds or cuts
Diagnosed illnessesNorovirus, hepatitis A virus, Shigella, typhoid fever, nontyphoidal Salmonella, Shiga toxin-producing E. coli
Exclusion and restrictionWhen an employee is sent home or limited, and how they're reinstated after symptoms or the illness resolve

The rule is a priority foundation item, the Food Code's middle risk level. FDA's release lists the written illness policy as one of three highlights of the 2026 edition.

One section number, two different rules

Part 2-5 of the 2026 code is now called "Policies and Procedures for Employee Illness Management." The written clean-up procedure for vomiting and diarrhea events, which was section 2-501.11 in the 2022 code, moved to a new section 2-502.11 with the same requirement. So "2-501.11" means the clean-up procedure in the 2022 code and the illness policy in the 2026 code. Check which edition a checklist, an inspection form, or a study source is quoting.

The six parts FDA recommends

The Food Code's Annex 3 explains what a complete written policy usually includes. These are recommendations that support the rule; the rule itself is the text above.

PartWhat FDA describes
1. Employee responsibilitiesWhat employees must report to the person in charge: the symptoms, the six diagnoses, exposure to a listed illness such as a sick household member, and exposure to a confirmed outbreak; and that they must comply with exclusions and restrictions
2. Exclusion and restriction proceduresA written decision guide telling managers when to send someone home, when to limit duties, and when someone can't work with food or food-contact surfaces
3. Return-to-work criteriaWhen it's safe to return: after symptoms stop for a set time, with medical clearance when required, or with health department approval when needed
4. Manager responsibilitiesTrain employees at hire and every year; get a signed reporting agreement; watch for signs of illness each shift; act immediately on a report; notify the health department for the six diagnoses and for jaundice; plan backup staffing; keep an illness log; document reinstatement decisions in writing
5. Training and awarenessTraining at hire and regularly after, with records of initial and refresher training
6. DocumentationSigned reporting agreements, illness logs, and records of exclusions, restrictions, and return-to-work decisions

The annex names recommended forms, including an employee reporting agreement, an exclusion and restriction guide, a pathogen reference, a medical referral form, an illness log, and a reinstatement record, and points to FDA's model forms in Annex 7. It also flags real-world problems a policy should handle: high turnover, multiple shifts, mixed experience levels, and language barriers.

When the rule applies to your kitchen

The Food Code is a model. FDA says it isn't required, and state, local, tribal, and territorial agencies adopt it on their own schedules. FDA's most recent adoption report, covering 2024, says 11 state agencies in 7 states had adopted the 2022 edition. That report predates the 2026 edition, so it can't show who has adopted it. Until your agency adopts the 2026 code, or a local rule says otherwise, section 2-501.11's written-policy requirement isn't the law where you work. Ask your health department what it enforces.

Much of what the policy documents is already required under the 2022 code:

  • The person in charge must make sure food employees and conditional employees are informed, in a verifiable manner, of their duty to report illness (2-103.11(P)).
  • Employees must report the listed symptoms and diagnoses (2-201.11), and the person in charge must notify the regulatory authority when an employee is jaundiced or diagnosed with one of the six illnesses.
  • The person in charge must exclude or restrict employees as section 2-201.12 directs.
  • Operations seeking approval for bare-hand contact with ready-to-eat food already need a written employee health policy (3-301.11(E)).
  • A written vomiting and diarrhea clean-up procedure is already required.

A starter outline

A one-page outline built from the annex. Adapt it with your health department's rules and FDA's model forms; it isn't legal advice.

  1. Purpose. Keep ill workers from contaminating food, surfaces, and guests.
  2. What to report, to whom, and how fast. The symptoms, the six diagnoses, exposures, and the manager's name and phone number.
  3. What happens next. Exclusion or restriction by symptom and diagnosis, using a decision guide.
  4. Coming back. The return-to-work conditions, including medical notes and health department approval when required.
  5. Manager duties. Training, monitoring each shift, notifying the health department, backup staffing, and records.
  6. Records. Where the signed agreements, illness log, and reinstatement records are kept.
  7. Clean-up. A pointer to the separate written vomiting and diarrhea clean-up procedure.

How this shows up on the ServSafe exam

ServSafe's update page, checked October 27, 2026, follows the 2022 Food Code and its Supplement, not the 2026 edition. So the exam tests the decisions behind the policy rather than the 2026 documentation rule. Three original examples:

  • An employee reports vomiting since last night. Exclude them, unless the symptom is from a noninfectious condition. You don't need a diagnosis first.
  • A line cook at a restaurant has a sore throat with fever. Restrict them from working with exposed food. In an operation serving a highly susceptible population, such as a nursing home, exclude them instead.
  • An employee is diagnosed with hepatitis A. Exclude them and notify the regulatory authority.

The Big 6 pathogens guide covers reinstatement and jaundice timing. Practice employee-illness and exclusion questions until symptom-first, then diagnosis, then population becomes automatic. The ServSafe Manager 2027 guide lists the other changes in the 2026 code.

Trust the source

Official sources

Exam policies can change. Use these primary sources for the most current details.